
The following story was sent in by a subscriber. “I was in a bakery near my home. I asked the server to put some croissants, and a few other things into a box for me. When she handed me the box, I turned and saw an elderly lady behind me carrying several loaves of bread. I then asked the checker to include her bread on my bill. After I finished paying, the checker put the lady’s bread into a bag and handed it to her. The lady then asked me, ‘Did you just pay for me?’ When I told her yes, you should’ve seen her face! She smiled very brightly and hugged me for a long time, to the point that the checker thought we were old friends. The checker then asked, “Why did you pay her bill for her?” I said, ‘Didn’t you see the look on her face?’ That look has been stuck in my head for a long time and every so often I think of this incident and am reminded that making someone happy makes me happy too.”
One Sentence Wisdom
- “The best way to cheer yourself up is to try to cheer somebody else up.” — Mark Twain
- “Give what you want to receive. If you want happiness, make others happy.” — Russell Simmons
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Recommended Reading
Leading from the Back: To Achieve The Impossible
Are you looking for a leadership model that is uncomplicated, easy to use and produces amazing results? If so, then Leading from the Back is for you! In it you will find everything you need to become a superstar leader. You will learn how to earn respect from your team members and help them in achieving the impossible. No more learning about numerous principles and laws of leadership. Just a three-part model that has an amazing track record of proven success.
Through an engaging parable about the travails of an upcoming young manager, Shiv Kundra, whose leadership style hampers both his ability to lead and his ability to deliver, the authors outline the fascinating concept of ‘leading from the back’.
Leading from the Back is a distillation of the collective experience and wisdom of Ravi Kant (former CEO, vice chairman, Tata Motors), Harry Paul (co-author of the bestseller FISH! A Proven Way to Boost Morale and Improve Results) and Ross Reck (co-author of The Win-Win Negotiator).


