Books

100% Employee Engagement Guaranteed!

100% Empoloyee Engagement Guaranteed! by Dr. Ross Reck

Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are, and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied.

“This book shows you how to transform your workplace into one where everyone is operating at peak performance and loving it. It’s exactly what modern business leaders have been looking for.”
–Marshall Goldsmith – The Thinkers 50 #1 Leadership Thinker in the World and author of the #1 New York Times best seller: Triggers

“While 100% Employee Engagement—Guaranteed! is an over-the-top title, the reality is that this book is grounded in theory and connected to reality. Most important, it’s dead on. This should be required reading for all business leaders.”
–Ken Blanchard, coauthor of The New One Minute Manager and Leading at a Higher Level.

“Ross Reck has made arguably the most difficult agenda in organizations look so doable in 100% Employee Engagement—Guaranteed! The book is an uncomplicated read, with simple concepts and corroborative evidence from many frontline companies. The implementation guide is indeed a user-friendly tool kit that succinctly addresses all the jigsaw pieces to make the gestalt look complete. A perfect book for anyone who struggles with why employees do not seem engaged!”
–Prabir Jha, Senior VP and Chief Human Resource Officer, Tata Motors Limited, Mumbai Area, India, largest Indian automobile manufacturer and manufacturer of Land Rover and Jaguar

Turning Your Customers into Long-Term Friends

Turning Your Customers into Long-Term Friends

There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going nowhere as a salesperson.

“There are a lot of books available today on the topic of sales, but few of them stand out as having a quality, values-based approach that works for developing long-term win-win relationships with customers. Ross Reck’s book is one of those few books on this topic truly worth reading and is perhaps the best of that select group.”
–Ken Blanchard, coauthor, The One Minute Manager

“An exciting book on a critical topic infused with practical information—a springboard to action!”
–Charles A. Garfield, author, Peak Performers

Instant Turnaround!

Instant Turnaround!

In this compact and accessible business parable, Paul and Reck (coauthors of Revved!) claim that savvy managers can turn any company around by creating a happy, positive workplace and valuing employees. While empowering employees is a straightforward concept, according to the authors, most managers don’t live it.

“The best leadership advice for creating a great organization comes from simple truths. Instant Turnaround is full of these truths. Harry Paul and Ross Reck nail what it takes to get people excited about coming to work and working hard. Read this book.”
–Ken Blanchard, coauthor of One Minute Manager

“Instant Turnaround!’ offers sure-fire solutions to boost any businesses’ bottom-line, via the most powerful connection ever created: the human connection.”
–Linda Kaplan and Robin Koval, coauthors of The Power of Nice

“One of the biggest challenges facing businesses today is getting people excited about coming to work and working hard every single day. In this absorbing new book Instant Turnaround, leadership gurus Paul and Reck give you the specifics on how to make this happen—in a way that grabs you from page one. Ignore this message at your peril.”
–Adrian Gostick and Chester Elton, New York Times bestselling authors of The Carrot Principle

“This is a great guide and a great reminder for managers at any level in any organization. The story line pulls the reader in and enables him or her to gain a deeper understanding of the basic rules for keeping great talent committed and energized.”
–Beverly Kaye, coauthor of Love ‘Em or Lose ‘Em: Getting Good People to Stay

REVVED!

Revved!

REVVED! is the story of Katie Adams, an up-and-coming manager who’s struggling to rekindle the enthusiasm and support of her team at work. When she’s passed over for a long-awaited promotion, the message from her boss is clear: turn things around or get out. But how? How do you inspire people to work harder, reach higher, and achieve more? How do you get them to support you and go above and beyond in everything they do? How do you get them to care? From the coauthor of FISH!, the bestselling book that put fun and passion back into the workplace, comes REVVED!-an incredible three-step program that helps you to maximize the returns that come from caring about your most important asset: your people.

“An exciting new approach to energizing and motivating people to bring out the best in themselves and others. Read it, enjoy, and apply!”
–Ken Blanchard, coauthor of The One Minute Manager and The Secret

“A must read! Recapture your caring, compassionate ‘hugging’ self and share the story of Revved! with your associates and family.”
–Jack Mitchell, CEO, Mitchells and author of Hug Your Customers

“Thanks to Harry Paul and Ross Reck, who have brilliantly captured the antecedent conditions leading to a crusty worker, I now have something positive to suggest-Revved!”
–Stephen C. Lundin, coauthor of Top Performer and the FISH! Series

“I took delight in reading REVVED! Truly caring about people is what drives their performance to the next level. REVVED! worked for me and it will work for you.”
–Mary Beth Galey, Director of Customer Care, Honeywell

“Look out! This is no ordinary book you hold in your hands. REVVED! is a tool for extraordinary performance in work and in life.”
–Nido R. Qubein, President, High Point University Chairman, Great Harvest Bread Company

The X-Factor

The X-Factor by Ross Reck

Managerial theories today are analogous to the pieces of a jigsaw puzzle. The X-Factor identifies all the relevant managerial pieces and illustrates how they work together a complete system that enables any manager to achieve off-the-charts results on a regular basis.

“The X-Factor is brilliant. Ross Reck has tremendous wisdom and it shows. This book contains nothing but rock-solid content.”
–Alex Pollack, Director, Environmental Health and Operations, Dow Chemical

“I’ve been working with Ross Reck’s X-Factor for more than ten years and I’ve seen the results—that’s why his concept serves as the basis for my sales training program.”
–T. Wesley Kench Sr., Director of Training and Development, Bertek Pharmaceuticals, Inc.

“The X-Factor does an outstanding job of describing the difference between successful and unsuccessful organizations. It helped me remember what’s important.”
–Joyce Williams, Vice President, Donor Services, American Red Cross Blood Services

The Win-Win Negotiator

This book presents a simple, straight-forward and easy-to-use method of negotiating which helps you achieve the agreement you want and, at the same time, assures that person you’re dealing with feels good about you, the agreement and himself or herself as well. Thus, both parties win and are committed to holding up their end of the agreement.

“The Win-Win Negotiator…should help everyone in all kinds of relationships move toward a Win-Win situation.
–Kenneth Blanchard, PhD, coauthor of The One Minute Manager

“The key to success…not just in business dealings, but in any relationship. Win-Win can make a winner out of you.”
–Harvey Mackay, author of Swim with the Sharks Without Being Eaten Alive

“A bull’s-eye hit in the center of communication and transactional excellence.”
–Dr. Denis Waitley, author of The Double-Win

THRIVING!: Inspirational Nuggets for Getting the Most Out of Life [Kindle Edition]

Available as an eBook from Amazon.com
Available as an eBook from Amazon.com

British writer Dr. Samuel Johnson once said, “People need to be reminded far more often than they need to be instructed.”

This is especially true when it comes to getting the most out of life. We all know the things we need to do, but we still need to be reminded to do them.

Thriving! was written to do just that—to remind us of the obvious things we need to do but often forget.

Each one-page chapter of Thriving! contains a compelling story, an inspirational quote, a personal action plan, and a suggestion for additional reading—all designed to remind us of the obvious things we need to do to get the most out of life.