Embrace Failure Few people will argue with the old adage that, “Experience is the best teacher.” Experience is all about trying something new, failing, learning from that failure and then trying again until you get it right. When you think about it, that’s how you learned how to ride a bicycle. The only problem…
I’ve Got Some Advice For You Every now and then, you’ll come across someone who is struggling while trying to solve a problem that you already know how to solve. The temptation is to offer this person advice and thus put an end to his or her struggle–after all, offering a helping hand seems like…
The process of solving a problem goes more quickly and is far more effective if you are able to keep people and problems separate. As simple as this may sound, it’s difficult for many of us to do because often times we think that the people are the problem, so we attack the package deal. …
Part of our interpersonal success is tied to saying the right thing at the right time. But an even larger part of that success is tied to our being able to avoid saying the wrong thing at the tempting moment. There are times when we so want to tell somebody off or give them a…
In This Issue -My Weekly Reminder-I Want Your Success Stories-Pass it on-Travels My Weekly Reminder Mary Kay Ash, the founder of Mary Kay Cosmetics, said many times, “Everyone has an invisible sign hanging around his or her neck that says, ‘Make me feel important!’” What Mary Kay meant was that people have a very strong…
In This Issue –My Weekly Reminder-I Want Your Success Stories-Pass it on-Travels-Feedback From a Subsciber-Tuesdays With Ross My Weekly Reminder Competitive behavior–making yourself look good at the expense of those around you–is poor preparation if you expect to move up in an organization. While stealing another person’s ideas or taking credit for someone else’s accomplishments…
Earning Respect Many people go through life thinking they’re entitled to be respected by those around them and then they whine when they don’t receive it. What these people fail to understand is that respect is not something you’re entitled to, it’s something that must be earned through action. And the quickest way to earn it…
In This Issue -My Weekly Reminder-I Want Your Success Stories-Pass it on-Book Update My Weekly Reminder Many people attempt to gain influence by calling attention to themselves–things they’ve accomplished, places they’ve been, things they own, people they know and so forth. While such behavior comes quite naturally to most of us, it does little to…
You Cared If someone appears to be down, take the time to build them back up. Go to them and say something like, “You seem kind of down today, is everything all right?” Then be prepared to listen to what they have to say and look for ways in which you can help lighten their…
Listening It’s hard for most of us to fathom, but those around us really don’t want to hear us talk about ourselves. At the same time, they’re dying to tell their story to someone who cares. True leaders understand this. They realize that talking about themselves is not going to improve the performance of their…