Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]

Now Available from Amazon.com for $15.99 There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going nowhere…

Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales

Order now as an eBook from Amazon.com There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going…

Getting through Bad Days and Tough Times

My wife recently sent me a link to a TED Talk presented by a courageous woman named Sarah Trimmer. During a five-year period, Ms. Trimmer lost both parents, got divorced, had both breasts removed because of breast cancer, had the cancer return two years later which necessitated chemotherapy and radiation treatments and then had her…

The Simple Secret to Happiness

International author and speaker, actor, playwrite and former railroad executive Art Fettig recently reflected in his newsletter on his 87 year-long happy, fulfilling and rewarding life. At the end, he provided some sound advice to people starting out in life. After reflecting on what Art had to say, I strongly feel that this advice applies…

A Common-Sense Approach to Dealing with Stress

My wife told me about a piece of wisdom she got from her aunt more than 50 years ago that she still uses. When she was a girl, she was stressing about something and her aunt said to her, “With all the things in the world to worry about, is that really worry-worthy?” To this…

A Wonderful Example of How Things Should Be

My friend Cheryl posted a wonderful anecdote on Facebook and I’d like to share it with you. “I attended the first Michigan State University (MSU) home hockey game last night and the arena was full of MSU students. I had so much fun with the two male students seated next to me. One was from…