Recently, Southwest Airlines experienced a technical outage forcing it to cancel about 2,300 flights causing extreme inconvenience to a quarter of a million passengers. Lines were long, tempers became short and there was a lot of waiting before the situation was sorted out. Southwest provided refunds to passengers who asked for them and allowed them…
A recent issue of The Arizona Republic carried an article written by Alexis Egeland and Samantha Incorvaia which featured an inconvenienced airline passenger name Elijah Rubin. Mr. Rubin was scheduled to fly from Phoenix to Detroit on Southwest Airlines. He arrived at the airport at 8:00 am and was told that his flight was delayed…
Belle Beth Cooper posted an article on Buffer Social Blog titled, “10 Simple Things You Can Do Today That Will Make You Happier, Backed By Science.” Of the 10, the one that grabbed my attention was “spending time with friends and family.” Ms. Cooper points out that not spending time with friends and family is…
All of us like to be on the receiving end of kind acts, but we tend to forget that other people like to be on the receiving end as well. Our acts of kindness can impact other people in a number of ways—sometimes they brighten their day, sometimes they make their day and sometimes they…
Go for it while You Still Have the Chance Ross Reck, “It’s not uncommon to hear people making excuses about why they didn’t take advantage of the opportunities that life sent their way. You’ll hear them say things like, “I could have done this or that….” Then come the excuses: “…but at the time my…
Listening to Someone Else’s Troubles can take away Yours The other day I went to the Post Office to mail a gift to my mother in law. I was not doing well that morning as I felt very stressed and anxious. When I was called to the counter, I noticed the postal employee who was…
Love: The Ingredient that makes all the Difference Recently, I was watching an episode of Globe Trekker on Public Television. The host of the show was passing through a city in Mississippi where he met a woman who was heralded as being an outstanding cook of Southern food. When he asked her what her secret…
Kindness Creates More Kindness A friend of mine was on a return flight from Zurich, Switzerland riding in the coach section of the plane. He was sitting in an aisle seat and the middle seat beside him was empty. As the flight attendant positioned herself for the safety briefing she attempted to put her props…
An Example of Perseverance Paying Off Not long ago, Toledo Mud Hen’s baseball player Mike Hessman set a minor league record by hitting his 434th minor league homerun–it was a grand slam. The record had stood for 80 years! This was his 20th year of professional baseball and nearly all of it has been spent…
Excellent Advice on how to Live Life to the Fullest A relative of mine recently posted the following advice on Facebook. I found it too good not to share. She said, “Go ahead and eat the chocolate cake. Walk in the rain and splash in the puddles. Ride with the windows down. Dance. Sing. Talk…