Acts of Kindness Always Leave You Feeling Happy

A subscriber sent me an email regarding an act of kindness she had performed. It contains an important lesson and I’d like to share it with you. “About 2 weeks ago, I was at the dentist for my semiannual cleaning. I’ve seen the same hygienist and assistant for years. It was really cold here at…

Client List

• Allen and Hanburys • American Express Corp. • AZ Public Service Company • Banco Santander • Bank of America • Baxter Dade • Bertek Pharmaceuticals, Inc. • Borden Company • Canadian Assn. Of Broadcasters • Chicago Cubs • Conoco • Coopers and Lybrand • Corning Science Products • Detroit Edison • Exxon • Garrett…

Nice People Really do have More Fun

That’s the title of a recent Wall Street Journal opinion piece written by Arthur C. Brooks. He says that while it may appear that the world today belongs to jerks, “…the best available research still clearly shows that in everyday life the nice people, not the creeps, do the best at work, in love and…

Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]

Now Available from Amazon.com for $15.99 There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going nowhere…