In This Issue -My Weekly Reminder–The Power of Nice–CHECK OUT MY NEW BLOG-Feedback From a Subscriber My Weekly Reminder This week’s Reminder was sent in by a subscriber. Taking responsibility for your attitude puts you in control of your feelings and thoughts. By expressing your positive attitude, you can make someone’s day, which will make…
In This Issue -My Weekly Reminder–Instant Turnaround!-I Want Your Succes Stories-Pass it on My Weekly Reminder Recently, Harry Paul, my coauthor, called a Bank of America service center to discuss one of his accounts. When the phone picked up, he went through the usual series of prompts (for English, press 1, etc.). Finally the prompt said: “If…
In This Issue -My Weekly Reminder–Instant Turnaround!-I Want Your Success Stories-Pass it on My Weekly Reminder Recently I was passing through a security check point at the Phoenix airport. As a security employee was checking my driver’s license, I asked how his day was going. His response caught me pleasantly by surprise. He said: “Great! …
In This Issue -My Weekly Reminder–Instant Turnaround!-I Want to Hear Your Success Stories-Pass it on My Weekly Reminder Some people, when they accomplish something at work, feel a strong need to tell others about it. They think this will somehow improve their popularity among fellow employees. In reality, nothing could be further from the truth. …
In This Issue -My Weekly Reminder–Top Dog Sales Secrets-Feedback From a Subscriber-Pass it on My Weekly Reminder As a boss, by yourself, you can’t make yourself successful. Instead, your success is determined by the efforts of the people who work for you. It’s a very simple formula: the harder they work, the better you look. …
In This Issue -My Weekly Reminder–The Go-Giver-I Want Your Success Stories-Pass it on My Weekly Reminder Today’s Weekly Reminder comes from a subscriber. It points out how receiving positive nudges from others can help keep us on track and how providing those nudges can make a big difference in other people’s lives. I hope you…
Many people are afraid to try new things or take chances because they’re afraid they might fail. If they only understood the critical role that failure plays in their success, they would definitely change their attitude. The truth is that it’s impossible to achieve a high level of success without experiencing a fair amount of failure. As James Dale…
In This Issue -My Weekly Reminder–Revved!-Feedback From a Subscriber-Pass it on My Weekly Reminder We’ve all heard the cliché: “If you’re having fun, you can’t be working.” As it turns out, that cliché is totally untrue. People who have fun while they’re working actually work much harder than people who don’t. The reason is that…
In This Issue -My Weekly Reminder–How to Win Friends and Influence People-I want Your Success Stories-Travels My Weekly Reminder The biggest executive lie in the world goes something like this: “Our people are our most important resource.” A study quoted in The Invisible Employee by Adrian Gostick and Chester Elton found that 90 percent of…
In This Issue -My Weekly Reminder-Thank You!-Feedback From a Subscriber-Pass it on My Weekly Reminder The biggest single reason good employees leave their job is the treatment they recieve from their immediate boss. Below is a letter that appeared in a recent Dear Abby column. It was written to a former boss by an employee…