What to Say to People when You’re not Sure what to Say

​We’ve all experience those awkward moments when we want to greet someone who is going through a difficult time and we’re not sure what to say. Advice columnist Carolyn Hax shared some anonymous advice from one of her readers on this subject in a recent issue of The Arizona Republic. “A man in our office…

The Most Effective way to boost Your Happiness

All of us would like to be happy for a number of very good reasons. Research has shown that happy people live longer, are more productive, less selfish, experience better health and make more money than those who are not. In addition, they feel better about themselves, are more creative and have closer personal relationships.…

Kindness is always worth the Effort

​ A friend of mine was recently at a ticket counter in one of the New York airports. A series of storms were passing through the area, flights were being delayed and some of the passengers were venting their frustration at the ticket agents. When it was my friend’s turn to check his bags and…

Powerful Words of Wisdom from Maya Angelou

Maya Angelou was an American author, poet and civil rights activist who passed away recently at the age of 86. During her life time, she said many things worth quoting. In my mind, the one thing she said that stands above the rest is this: “I’ve learned that people will forget what you said, people…

Future Regrets You Can Prevent Now

​Recently I came across a post by Angel Chernoff on the blog Practical Tips for Productive Living. The post is titled: “10 Choices You Will Regret in 10 Years.” The first of these 10 choices hit me hard because I’ve seen so many people fall victim to it and have a miserable life. Therefore, I…

Kindness Makes Good Things Happen

Recently, I was flying back from Singapore on Philippine Airlines. I always try to demonstrate courtesy and kindness to flight attendants because their job is hard and often thankless. Whenever the flight attendant who was working my section of the cabin did something for me, I made sure I said “thank you” in a way…

Alan Mulally Represents a Breath of Fresh Air in Detroit

​Alan Mulally took over as CEO of Ford Motor Company during the roughest stretch in the auto industry since the Great Depression and restored it to profitability without taking a government bailout. How did he do it? With some common sense ideas that are totally foreign to the Detroit auto industry. According to a recent…

​Some Good News about Getting Older

A recent article in The Wall Street Journal written by Elizabeth Bernstein points out that we actually get nicer with age. Several large research studies show that as we get older our positive traits such as being polite, preferring cooperation over competition and feeling compassion for others tend to increase. At the same time our…