A Novel Idea for Businesses

Clay Thompson, a columnist for The Arizona Republic was recently on leave from his job because of a health problem. When he returned, he mentioned in his column how well he had been cared for by nurses and nurse assistants. According to Mr. Thompson, “They were unfailingly cheerful and helpful and no matter how much…

The Kind of CEO that Everyone Loves

A recent issue of USA Today, contained an article about Jay Stein, the CEO of retail chain Stein Mart. According to the article, Mr. Stein is extremely well liked by customers and employees. The reasons are that he’s nice, he listens, he cares and he says “thank you” a lot. A comment posted on Glassdoor.com,…

Managing with Fear is Usually a Precursor to Failure

I have been reading a lot of articles about Steve Ballmer, the outgoing CEO of Microsoft. None of these articles have cast Mr. Ballmer in a positive light. Rather they paint him as being a bully who managed Microsoft with fear. According to an article in USA Today, Mr. Ballmer was known for throwing chairs…

Why Not Make 2013 the Happiest Year of Your Life

If you want to make 2014 the happiest year of your life, all you need to do is to follow the advice of Og Mandino: “Remember that true happiness lies within you.  Waste no time looking for peace, contentment and joy in the world outside.  Remember there is no happiness in having or getting, but…