QuikTrip is a convenience store chain located in the southwest United States that also sells gasoline. The company has about 600 stores and it is known for doing things right. Stacia Naquin recently wrote an article for The Arizona Republic which discussed a customer named Gary Whitman’s experience at a QuikTrip store not far from…
USA Today recently ran an article about 15 actors in Hollywood who are over 50 and still very much in demand. Meryl Streep, in particular, caught my attention because in spite of her tremendous success, she doesn’t take herself seriously. As the article put it, “Everyone adores La Streep, who has the most Oscar nominations…
Stacia Naquin wrote an article about a Phoenix area McDonald’s employee named Brandon Longeway which appeared in a recent issue of The Arizona Republic. Mr. Longeway has an interesting work-related goal: he wants every one of his customers to walk away with a smile. According to the article, Mr. Longeway greets is customers with a…
The Golden State Warriors team of the National Basketball Association is doing extremely well. They began the season with a league leading record of 41 wins against only nine losses. They have the No. 1 defense in the league and the No. 2 offense. Yes, they have good players and good coaches, but the thing…
Last week as I was walking toward my favorite coffee shop, I couldn’t help but overhear one end of a cell phone conversation. A woman was speaking to a friend and she was obviously frustrated because she was speaking loudly and directly. She said to her friend, “You’ll never be able to write the next…
Jeff Lewis is a friend of mine who is a quadruple amputee which means he has prosthetic hands and feet. Not long ago, he was riding the light rail which runs from Mesa, Arizona to downtown Phoenix. When he boarded the train, there were no empty seats, so he had to stand. As the train…
Photo from video by Houston Hospice on YouTube.com Jeff Metcalfe recently wrote a story for The Arizona Republic about a man named Bryan Caldwell who played football for Arizona State University during the late 70’s-early 80’s. Two years ago, he was diagnosed with a Hodgkin’s Lymphoma, a cancer of the immune system and he knew he…
Mel Brooks is an 88 year old film director, screenwriter, comedian, actor, producer, composer and songwriter. At the present time, he’s appearing in his first solo stage production which means he’s still going strong. According to a blurb compiled by Ann Oldenburg that appeared in a recent issue of USA Today, Mr. Brooks offered this…
People who make negative comments for the purpose of belittling their coworkers are a tremendous drain on the productivity of a business. The problem is that negative comments are hurtful and almost always ruin people’s days. When this occurs, it immediately sucks away people’s energy and now they are no longer able to apply their…
Ernie Banks, known around the world as “Mr. Cub,” died this past week. Mr. Banks was the first African-American to play for the Chicago Cubs and went on to become a baseball superstar. He was an 11 time all-star, two-time National League Most Valuable Player and hit a career total of 512 home runs. Ironically,…