Smile

The Three Components of How People See Us

I came across a powerful quote by motivational speaker Jay Danzie that sums up how other people see us: “Your smile is your logo, your personality is your business card, how you leave others feeling after having an experience with you becomes your trademark.”

Oil Can

Kindness Makes Everything Better

We’ve all heard the saying, “The squeaky wheel gets the grease.” In other words, if you raise a fuss or make a lot of noise, you’re going to be taken better care by the person trying to solve your problem. I was sitting in a waiting room recently getting ready to see a doctor when a person came in who was not in the best of moods.

Zinburger - Gilbert, Arizona

Restaurant Servers Remember Kind Customers

Recently, my wife Marcia and I had dinner at a restaurant called Zinburger. We love going there, but for a number of reasons we hadn’t been there in nearly five months. We always try to show kindness to the servers because it’s a busy place and they have to hustle to keep up. When the server came to our table to take our drink order, she looked at Marcia and said, “You’d like a 16-ounce Scrimshaw draft, right?”

Lorraine Webber

When You’re Kind, People Will Really Miss You When You’re Gone

My mother-in-law, Lorraine Webber, passed away on August 31st. She was a kind soul with a good word for everyone she ran into and was always willing to listen. She could strike up a friendship with a total stranger instantly. She went on several river cruises in Europe with her husband. He told me that by the end of the first day of the cruise, she knew everyone on the boat. Whenever they walked into the dining room, people at numerous tables would wave them over to sit with them.

Speech Bubbles

Talking to Strangers can be a Lot More Fun than You Expect

An article in the New York Times by David Brooks points out that many of us have a strong reluctance to talk to strangers; especially in places like airplanes, commuter trains, airports or when we’re standing in line. Some of the reasons for this include that we think it will be awkward, dull, trying and not at all enjoyable.

Helping Hand

There’s No Such Thing as a Small Act of Kindness

A study published in an online edition of the Proceedings of the National Academy of Sciences provides the first laboratory evidence of something many of us have known all along: acts of kindness are contagious. According to the article, when people experience acts of kindness, they “pay it forward” by being kind to others.

Cat Lion Reflection

We Become what We Think Ourselves to Be

Now there’s a scary thought—our thoughts determine what we become. This means that we need to choose our thoughts very carefully or we run the risk of becoming something we don’t want to be. As we choose our thoughts, it’s important to keep in mind that positive thoughts lead to positive lives while negative thoughts lead to negative lives. As Buddha put it, “We are shaped by our thoughts; we become what we think. When the mind is pure, joy follows like a shadow that never leaves