My wife recently made a trip to Costco on a Sunday afternoon to purchase, among other things, a rotisserie chicken. When she arrived at the counter where the chickens are displayed, she noticed that all the cooked chickens had already been taken. As she looked around, she saw that the rotisserie was full of chickens…
I grew up in southwestern Michigan where a lot of farms grow blueberries. My cousin Chris grew up there too and then moved to central Illinois where no farms grow blueberries. Every year during blueberry season Chris would go back to Michigan to visit her parents and she would bring blueberries back to central Illinois…
Not long ago, I and several members of my family were having dinner at a barbeque restaurant. After we placed our order, I noticed a mother and her young daughter having dinner together in a booth not far from us. At first, I didn’t think much of it, but then a birthday cake with lighted…
I received the following email from a subscriber in response to a recent Reminder titled, “Make it Easy for others to be Nice to you.” I sat next to her during a seven hour flight from Panama City to Buenos Aires. She said, “Ross, what that hospital employee told you, it is really true….I felt…
A friend of mine was on a return flight from Zurich, Switzerland riding in the coach section of the plane. He was sitting in the aisle seat of his row and the middle seat beside him was empty. As the flight attendant positioned herself for the safety briefing she attempted to put her props (seat…
A friend of mine was recently at a ticket counter in one of the New York airports. A series of storms were passing through the area, flights were being delayed and some of the passengers were venting their frustration at the ticket agents. When it was my friend’s turn to check his bags and…
This past week, I received some wonderful quotes on how to treat other people. The first was from my youngest daughter, Nancy. The little girl who played George Clooney’s daughter in the movie, The Descendants, was asked in an interview what advice George Clooney gave her since she’s just starting out in acting. She responded,…
A moment of truth is an opportunity to come through when the people around you don’t expect you to. I was on a Hertz Rental Car bus in Chicago one time when a pregnant woman traveling with three kids and six suitcases was about to get off. Instead of merely unloading her suitcases onto the…