Consumer Reports recently rated Trader Joe’s as the number one national grocery store chain in the United States. A post made by NBC News contributor Herb Weisbaum on TODAY.com, quoted Consumer Reports’ Tom Marks as saying, “Trader Joe’s gets exemplary marks for service and very good marks for perishables. Their prices were considered extraordinary and they’re a very clean store.” What the report leaves out is the reason Trader Joe’s gets such high marks for service–they treat their employees well. It’s an age old formula: “When you treat your employees, they will take excellent care of your customers and everything else takes care of itself.” Congratulations to all my friends at Trader Joe’s! Keep up the great work.