I recently received an email from a subscriber which described the impact that finding our passion has on our life. Here’s what she had to say: “When you are passionate about what you do, your work is not work. It feeds you and energizes you. When you feel you are making a difference, your work…
I received the following email from a subscriber in response to a recent Reminder titled, “Make it Easy for others to be Nice to you.” I sat next to her during a seven hour flight from Panama City to Buenos Aires. She said, “Ross, what that hospital employee told you, it is really true….I felt…
During this past year, I spent seven weeks getting infused with antibiotics twice a day at a local hospital. During that time, I got to know the reception employees and volunteers very well and they treated me with the utmost kindness. So much so that when my treatments were finished I wrote the hospital CEO…
Starbucks has long been known for doing the right thing for its employees. Early on, the company offered health care to its employees when competitors considered the practice a waste of money. Recently, it announced that it was investing $250 million to help at least 25, 000 employees graduate from college by 2025. While this…
Stacia Naquin wrote an article about a Phoenix area McDonald’s employee named Brandon Longeway which appeared in a recent issue of The Arizona Republic. Mr. Longeway has an interesting work-related goal: he wants every one of his customers to walk away with a smile. According to the article, Mr. Longeway greets is customers with a…
Photo from video by Houston Hospice on YouTube.com Jeff Metcalfe recently wrote a story for The Arizona Republic about a man named Bryan Caldwell who played football for Arizona State University during the late 70’s-early 80’s. Two years ago, he was diagnosed with a Hodgkin’s Lymphoma, a cancer of the immune system and he knew he…
Mel Brooks is an 88 year old film director, screenwriter, comedian, actor, producer, composer and songwriter. At the present time, he’s appearing in his first solo stage production which means he’s still going strong. According to a blurb compiled by Ann Oldenburg that appeared in a recent issue of USA Today, Mr. Brooks offered this…
Ernie Banks, known around the world as “Mr. Cub,” died this past week. Mr. Banks was the first African-American to play for the Chicago Cubs and went on to become a baseball superstar. He was an 11 time all-star, two-time National League Most Valuable Player and hit a career total of 512 home runs. Ironically,…
Opportunities abound for us to volunteer our time at churches, non-profit social service agencies, hospitals and schools. Volunteers derive a great deal of satisfaction from their efforts because those efforts are usually directed at making someone’s day a little bit happier, brighter or easier. This, in turn, provides volunteers with a sense of purpose and…
I’ve just gone through more than a month of twice-daily antibiotic infusion treatments at a local hospital. During that time, I had the opportunity to observe the nurses in the Ambulatory Treatment Unit in action under all sorts of circumstances. Let me tell you, I’ve never seen a more caring group of people—ever. They’re constantly…