If you want to improve your people skills, take the time to show those around you that you are truly interested in what they have to say. Start out by asking a question or encouraging others to talk to talk about themselves. Then, while they are talking, focus solely on them, make eye contact, nod your head and ask a few follow-up questions. People will absolutely love you for doing this—so much so that they will start chaffing at the bit for opportunities to do something nice for you. – Ross Reck, author of Instant Turnaround!
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