Which is More Important, the Journey of the Destination?

​I saw a cartoon on Facebook where Big Panda asked Tiny Dragon the above question. Tiny Dragon’s answer was, “The Company.” Tiny Dragon’s answer is simple, profound, and true because good friends are what make our journey through life enjoyable. An article by Peggy Drexler, which appeared in The Wall Street Journal, cited an 80-year-long…

Do Something Joyful

I walked into Trader Joe’s feeling a bit down. As I approached a checkout counter with my cart full of groceries, I asked the checker how her day was going. She smiled and answered, “Every day’s a gift.” Then she asked how I was doing. I said I was “hanging in there.” She responded with,…

Taking Risks Rarely Ends with Regrets

Bestselling author and businessman, Harvey Mackay, wrote an excellent column dealing with risk taking and regret. According to Mr. Mackay, people rarely regret taking risks; what they do regret is not taking them sooner or not taking them at all. He goes on to say, “Afraid to try something new? Most of us are. But…

What Do I Do When I Get There? by Rod Collins

You can read it in under an hour, but it will stick with you for the rest of your career. It’s loaded with all the nuts and bolts about how to be a successful boss.  Rod Collins learned his lessons the hard way but passes them on to you the easy way in this great…

Speed of Trust by Stephen M.R. Covey

Order Directly from Amazon.com The One Thing That Changes Everything – How trust affects the trajectory and outcome of our lives – both personally and professional – and what we can do to change it. Beyond “ethics”: Why personal credibility is the foundation of all trust and how to creat it. How to behave yourself…

PRAM: The Universal Formula – Plans

The first step in the Win-Win Negotiation process is the development of a Win-Win Plan.  The essence of a Win-Win Plan answers the question: “What can I do for the person I’m about to deal with that will motivate that person to give me what I want in return?”  I used to think that negotiation…

PRAM: The Universal Formula – Applying the PRAM Model to Selling

The next four chapters focus on the how-to’s of each of the four steps of the PRAM Model as they relate to successful selling.  I have renamed these four steps with titles that are oriented less toward negotiation in general and oriented more toward the selling process.  I renamed planning “Planning for Positive Results” in…

Planning for Positive Results – Introduction

Several years ago, I had the opportunity to listen to a speech given by the vice-president of marketing for a large food manufacturing and distribution company.  As he talked about his company’s retail cookie division, he pointed out that this segment of the company had lost money for the last three years in a row. …