When you go to places like a doctor’s office, an airport or a tire shop, chances are you’re going to do some waiting. I have found waiting to be much more tolerable if I have a book with me. The other day, the air conditioner in my car wasn’t working. My plan was to drive…
Recently, Southwest Airlines experienced a technical outage forcing it to cancel about 2,300 flights causing extreme inconvenience to a quarter of a million passengers. Lines were long, tempers became short and there was a lot of waiting before the situation was sorted out. Southwest provided refunds to passengers who asked for them and allowed them…
A recent issue of The Arizona Republic carried an article written by Alexis Egeland and Samantha Incorvaia which featured an inconvenienced airline passenger name Elijah Rubin. Mr. Rubin was scheduled to fly from Phoenix to Detroit on Southwest Airlines. He arrived at the airport at 8:00 am and was told that his flight was delayed…
Belle Beth Cooper posted an article on Buffer Social Blog titled, “10 Simple Things You Can Do Today That Will Make You Happier, Backed By Science.” Of the 10, the one that grabbed my attention was “spending time with friends and family.” Ms. Cooper points out that not spending time with friends and family is…
All of us like to be on the receiving end of kind acts, but we tend to forget that other people like to be on the receiving end as well. Our acts of kindness can impact other people in a number of ways—sometimes they brighten their day, sometimes they make their day and sometimes they…
Listening to Someone Else’s Troubles can take away Yours The other day I went to the Post Office to mail a gift to my mother in law. I was not doing well that morning as I felt very stressed and anxious. When I was called to the counter, I noticed the postal employee who was…
Numerous studies have shown that having a large circle of friends provides us with some distinct advantages when it comes to navigating our way through life. People with lots of friends are healthier, happier, live longer, are better able to deal with stress and are more at peace. In addition, friends keep us from…
Many of us have a hard time of figuring out what to say when we run into a friend or acquaintance who has recently lost a loved one. A friend of mine lost his wife to suicide a few months ago. At the urging of an old friend, he started attending the meetings of an…
[display-posts id=”1031″ include_content=”true”]Not long ago, I was in a huge funk wondering if I had bit off more than I could chew. I mulled giving up on my current direction which I have been on for a long time, shifting gears and trying something new. At this point, for whatever reason, I decided to look…
I came across a powerful quote by motivational speaker Jay Danzie that sums up how other people see us: “Your smile is your logo, your personality is your business card, how you leave others feeling after having an experience with you becomes your trademark.” According to Mr. Danzie, our smile is a non-verbal symbol that…