In This Issue -My Weekly Reminder–REVVED Update-Feedback From a Subscriber-Pass it on My Weekly Reminder Why do Toyota, Southwest Airlines, Costco and Starbuck’s lead their respective industries in terms of profitability? Answer: They operate from a management philosophy that employees come first and customers come second. As former Southwest CEO, Herb Kelleher put it, “Your…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From a Subscriber-Pass it on My Weekly Reminder It’s a fact to life; people prefer to engage in those activities that make them feel good. And, the better something makes them feel, the harder they’ll work at it. One of the things that makes people feel really good…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From A Subscriber-Pass it on My Weekly Reminder Negative comments are hurtful. Whether delivered in person or by email, they almost always ruin people’s days. When people have their day ruined, their reservoir of positive energy is instantly drained. Consequently, they are no longer excited about giving their…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From A Subscriber-Pass it on My Weekly Reminder One of the defining characteristics of great managers is that they spend time outside their office visiting with the people who work for them. These visits are friendly in nature and emphasis is on listening and learning, not pointing out…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From a Subscriber-Pass it on My Weekly Reminder We’ve all heard the expression, “Pride goes before the fall,” but what exactly does it mean? First of all, prideful people are very taken with themselves in that they have an inordinately high opinion of their importance or worth. In other…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From a Subscriber-Pass it on My Weekly Reminder Probably the most commonly used phrase to put down the act of being nice is, “Nice guys finish last.” That phrase was coined by Leo Durocher, a manager in Major League Baseball from 1939-1973. It was also the title of…
My Weekly Reminder -My Weekly Reminder–REVVED! Update-Feedback From a Subscriber-Pass it on My Weekly Reminder How many times have you heard people say something like, “If you’re nice, people will take advantage of you?” Or, “If you’re nice people will think you’re a pushover?” Or, “Nice people finish last?” People who say these things are…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From a Subscriber-Pass it on My Weekly Reminder Research by Wharton Professor, Nancy Rothbard and Steffanie Wilk, a professor at the Fisher School of Business at Ohio State University found that people who come to work in a good mood tend to stay that way all day, are…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From a Subscriber-I Want Your Success Stories My Weekly Reminder Most of us, if left to our druthers, would prefer to live our lives within the friendly confines of our “comfort zone.” And why not? That’s where life is easy, familiar and totally risk free. Many people view…
In This Issue -My Weekly Reminder–REVVED! Update-Feedback From a Subscriber-Pass it on My Weekly Reminder Far too many people have bought into the myth that failure is fatal and is something that should be avoided. In reality, failure is the world’s most effective learning experience. Most of our greatest accomplishments were made possible through failure–learning…