Great Leaders Are Humble, Not Arrogant

In This Issue -My Weekly Reminder–Our Iceberg is Melting-I Want to Hear About Your Success Stories-Pass it on My Weekly Reminder Author, Jim Collins, conducted research on leaders who were able to take their respective companies from being “good” to being “great.”  In doing so, he was able to identify some of the characteristics these…

When You Stop Growing, You Stop Being Happy

In This Issue -My Weekly Reminder–Left On Red-I Want Your Success Stories-Pass it on My Weekly Reminder Some of the happiest people I know are the ones who never stop learning and never stop trying new things.  Instead they continue to grow as they move through life by saying “yes” to the many challenges and opportunites that…

You Must Have Loyal Employees Before You Can Have Loyal Customers

In This Issue -My Weekly Reminder–Left on Red-I Want Your Success Stories-Pass it on My Weekly Reminder Most companies have the goal of building a loyal base of customers who come back again and again and enthusiastically refer new customers to them.  Many of these companies embrace slogans like: “The customer is king.”  Or, “The…

Acts Of Kindness Can Cancel Out Anger

In This Issue -My Weekly Reminder–Instant Turnaround!-Feedback From a Subscriber-Pass it on My Weekly Reminder When someone does something to make you angry, the last thing on your mind is to be kind to that person.  In reality, it should be the first and for a very selfish reason: doing so cancels out your anger and…

Always Behave As If Your Mother Were Watching

In This Issue -My Weekly Reminder–Instant Turnaround!-I Want to Hear Your Success Stories-Pass it on My Weekly Reminder I had just boarded my connecting flight and was headed home. As I settled into my seat, I looked up and saw a famous business author/guru and his wife board the plane.  The two had not been…

How To Turn A Boss Around–A Subscriber’s Advice

In This Issue -My Weekly Reminder–Instant Turnaround!  We have a publisher!-Feedback From a Subscriber-Pass it on My Weekly Reminder Last week I asked you to share your experiences concerning how to turn a boss around.  The response below is full of excellent advice: I say, “Kill ‘em with kindness” and treat them like you’d like to…

How To Turn A Boss Around

In This Issue -My Weekly Reminder–Instant Turnaround!-Feedback From a Subscriber-Pass it on My Weekly Reminder–I need your help I’ve received a number of emails that go something like this:  “My boss only talks to me when I mess up.  I’ve never heard anything positive from her.”  Or, “Once a month a ‘gotcha’ email comes from…

An Example Of A Great Reminder System

In This Issue -My Weekly Reminder-The New Edition Sales Bible-Feedback From a Subscriber-Pass it on My Weekly Reminder Saying “thank you” to someone for a job well done or paying them a compliment energizes that person which, in turn, makes you a more effective team leader, supervisor or manager.  While we all know that we should…

Don’t Let A “Garbage Truck” Ruin Your Day

In This Issue -My Weekly Reminder–Instant Turnaround!-Feedback From a Subscriber-Pass it on My Weekly Reminder This past week, a friend emailed a story to me.  I have no idea who wrote it or even if it’s true, but the lesson it contains is a very good one, so I’m passing it on to you: “One day…