In This Issue –My Weekly Reminder –Instant Turnaround!-I Want to Hear Your Success Stories-Pass it on My Weekly Reminder Micromanagers tend to think that managing is all about pointing out the mistakes of their subordinates, making minor decisions for them and, in some cases, even doing their thinking for them. While this kind of behavior…
In This Issue -My Weekly Reminder–What Do I Do When I Get There?-Feedback From a Subscriber-I Want to Hear Your Success Stories My Weekly Reminder Recently, John Wooden, former UCLA men’s basketball coach who won ten NCAA championships was interviewed by Fortune magazine on the subject of leadership. When asked where leaders often fall short, he…
–In This Issue -My Weekly Reminder–Instant Turnaround!–CHECK OUT MY VIDEO SEGMENTS–CHECK OUT MY BLOG-I Want to Hear Your Success Stories My Weekly Reminder This week’s Reminder was send in by a subscriber in response to the Reminder titled: Many Of Us Have Much To Be Thankful For. “Ross, I can relate completely with this…
In This Issue -My Weekly Reminder–Instant Turnaround!–CHECK OUT MY NEW BLOG-I Want To Hear Your Success Stories My Weekly Reminder It’s difficult to pick up a newspaper or turn on the television without being bombarded with bad news about the economy. A recent article in the Arizona Republic cited an annual survey from the American…
In This Issue -My Weekly Reminder–Instant Turnaround!–CHECK OUT MY NEW BLOG-I Want to Hear Your Success Stories My Weekly Reminder In a recent issue of the Wall Street Journal, Nucor Corporation took out a half-page add to honor Ken Iverson, their former CEO, who passed away in 2002. According to current CEO, Dan DiMicco, Mr. Iverson…
In This Issue -My Weekly Reminder–Instant Turnaround!–CHECK OUT MY BLOG-I Want to Hear Your Success Stories My Weekly Reminder As I was standing in a check-out line at Target recently, I noticed that the checker was an elderly woman. For a moment, I felt sorry for her for having to work at her age. As she…
In This Issue -My Weekly Reminder–The Power of Nice–CHECK OUT MY NEW BLOG-Feedback From a Subscriber My Weekly Reminder This week’s Reminder was sent in by a subscriber. Taking responsibility for your attitude puts you in control of your feelings and thoughts. By expressing your positive attitude, you can make someone’s day, which will make…
In This Issue -My Weekly Reminder–Instant Turnaround!-I Want Your Succes Stories-Pass it on My Weekly Reminder Recently, Harry Paul, my coauthor, called a Bank of America service center to discuss one of his accounts. When the phone picked up, he went through the usual series of prompts (for English, press 1, etc.). Finally the prompt said: “If…
In This Issue -My Weekly Reminder–Instant Turnaround!-I Want Your Success Stories-Pass it on My Weekly Reminder Recently I was passing through a security check point at the Phoenix airport. As a security employee was checking my driver’s license, I asked how his day was going. His response caught me pleasantly by surprise. He said: “Great! …
In This Issue -My Weekly Reminder–Instant Turnaround!-I Want to Hear Your Success Stories-Pass it on My Weekly Reminder Some people, when they accomplish something at work, feel a strong need to tell others about it. They think this will somehow improve their popularity among fellow employees. In reality, nothing could be further from the truth. …