Several subscribers have let me know that they were offended by the faux foul language contained in the YouTube video that Harry Paul and I had produced to promote Instant Turnaround! First of all, let me say that if the language in the video offended any of you, I am truly sorry. The reason we…
It’s a pretty straight forward relationship: If people are not recognized for their hard work, they stop working hard. This begs the question: what is the best way to recognize someone for a job well done? A survey recently published in USA Today found that the most preferred way people want to be recognized is…
Last Wednesday I attended my daughter Nancy’s graduation ceremony at Arizona State University. President Obama was the commencement speaker and his address mesmerized an entire football stadium full of people for 27 minutes. In essence, he told the graduates that chasing after the traditional brass rings—big money, material possessions and status—would probably not give most…
Far too many American business executives are using the state of the economy as an excuse for doing nothing to get us out of this recession. They’re sitting back and waiting for something to happen rather than taking the initiative to make something happen—they’re waiting for the economy to get better, for economic stimulus money…
Chrysler and GM will emerge from bankruptcy with completely new looks. The logic is that the new Chrysler and the new GM will be in a much better position to compete companies like Toyota. As GM vice chairman Bob Lutz put it, “We will be smaller, leaner and we’re going to be a powerhouse.” Unfortunately,…
People have an insatiable need to be appreciated. If you can satisfy this need, you will have them eating out the palm of your hand. One very easy way to do this is to complement people, in a sincere way, for any number of reasons: things they have accomplished, the outfit they are wearing, how…
A smile has such a profound positive impact on those around you that it is the one thing that is used more often than sex in advertising. So, if you want your life to change dramatically for the better, try this: Tomorrow morning, before you get out of bed, make the decision that you are…
With all the good will that gets passed around during the holiday season, it’s the perfect time to repair any strained relationships you might have in your life. People are generally in a great mood, which makes them far more open to forgiving and accepting forgiveness. So, if you have any strained relationships, now is…
For a number of years, my wife conducted gift making workshops during early December. During these workshops, she would ask the participants to share their most cherished holiday memories. Not once did anyone recall a specific gift. It was always about something they had done with someone else, something they had done for someone else…
Setbacks–those unfortunate events that impede our progress toward our goals–can be frustrating, as well as stressful and painful. As unwelcome as they are, setbacks always have a silver lining because they force us to look at the world through a new set of eyes. As a result, a setback could be the very event that…