Client List

• Allen and Hanburys • American Express Corp. • AZ Public Service Company • Banco Santander • Bank of America • Baxter Dade • Bertek Pharmaceuticals, Inc. • Borden Company • Canadian Assn. Of Broadcasters • Chicago Cubs • Conoco • Coopers and Lybrand • Corning Science Products • Detroit Edison • Exxon • Garrett…

Nice People Really do have More Fun

That’s the title of a recent Wall Street Journal opinion piece written by Arthur C. Brooks. He says that while it may appear that the world today belongs to jerks, “…the best available research still clearly shows that in everyday life the nice people, not the creeps, do the best at work, in love and…

Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]

Now Available from Amazon.com for $15.99 There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going nowhere…

Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales

Order now as an eBook from Amazon.com There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going…

Getting through Bad Days and Tough Times

My wife recently sent me a link to a TED Talk presented by a courageous woman named Sarah Trimmer. During a five-year period, Ms. Trimmer lost both parents, got divorced, had both breasts removed because of breast cancer, had the cancer return two years later which necessitated chemotherapy and radiation treatments and then had her…