‘Team:’ Work Jargon or is it Real?

For the last 20 years, it has been common in the workplace to start an email with “Team.” This became widely used as organizations decided that the team approach lead to more cooperation and higher productivity. But, is your team really a team? Is teamwork a strong workplace value with each member feeling they are…

One More Time: How do You Motivate People at Work?

Download This FREE Report (PDF)   The truth of the matter is that it’s impossible to motivate people at work. The reason is: they’re already motivated. They come to work every day motivated to pursue their self-interest—the satisfaction of needs that are important to them. The only thing the leadership of a business can do…

Angels Often Come in the Form of Total Strangers

A friend from Michigan shared this story with me and I want to pass it on to you. “There are extra nice strangers in this world. I hit a deer this morning and the front-end damage to my car included a destroyed radiator. While waiting for the deputy to arrive to take the report, a…

100% Employee Engagement DOWNLOAD

FREE DOWNLOAD OF THE ENTIRE BOOK (PDF) Introducing a New Management Model Summary | Outline | Implementation Planning Guide | Powerpoint | Contact Us | Imagine a workplace where every employee is engaged with their work. Where every employee comes to work each day excited about giving every bit of energy, creativity and passion to performing their job. These…

Turning Your Customers into Long-Term Friends DOWNLOAD

FREE DOWNLOAD THE COMPLETE BOOK (PDF) The Secret Sauce that Guarantees Repeat and Referral Sales Summary | Outline | Questionnaire | Planning Guideline | PowerPoint | Contact What makes a sales person an outstanding success? Is it a well-rehearsed canned pitch? A catchy close? NO! What sets selling superstars apart from the others is their ability to get…

Birthday Cake

Opportunities Abound to Make Other People’s Days

Not long ago, I and several members of my family were having dinner at a barbeque restaurant. After we placed our order, I noticed a mother and her young daughter having dinner together in a booth not far from us. At first, I didn’t think much of it, but then a birthday cake with lighted…

How to Become an Outstanding Salesperson

Download This FREE Report (PDF) There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going nowhere as…