Good Behavior

​An article by Christopher Elliott titled, “Good behavior is your most valuable travel asset,” appeared in a recent issue of USA Today. The gist of the article was that polite travelers who demonstrate kind behavior to travel employees are treated better while those who demonstrate rude behavior are treated worse and, in some cases, much…

Joe Girard

The Secret To Working Smarter

The biggest single mistake people who are trying to become successful make is that they try to do it by themselves.  That represents the hard way of trying to become successful.  The smart way is to get people to help you and the more help you get, the faster you’ll get there.  Joe Girard got…

McDonalds

An Amazing Example of Paying It Forward

​It all began at the McDonald’s Drive-Thru in Scottsburg, Indiana around 8:30 PM this past Father’s Day. An unknown woman pulled up to pay for her approximately $6.00 food order. When she looked back, she saw a dad with four kids and told the McDonald’s employee that she would pay for his $36.00 order as…

Mike Dog Cans

Update on My Dog-Walking Neighbor

As I mentioned nearly a year ago, Mike is a neighbor of mine who takes his dogs on long walks three times a day. During these walks, he picks up any discarded aluminum cans he finds and some of the people on his route save their cans for him to pick up as he walks…

Listen to what others say…

100% Employment Engagement Your company’s day-to-day practices may be hindering your employees’ engagement- learn how to transform your workplace to one where everyone is operating at peak performance and loving it at the same time! – Marshall Goldsmith – The Thinkers, 50 #1 Leadership Thinker in the World.

Shopping Cart

Even Irritating Things Happen for a Reason

​My friend recently made an evening trip to the grocery store that didn’t go as she expected it to. After she picked up the items she wanted and got ready to check out, she remembered that she needed ice cream. So, she returned to the back of the store to get it. When she got…

A Wonderful Act of Kindness Performed by a Caring Angel

Jennifer Earl recently posted the most touching article on msn.com. From a rooftop across the street from Wrigley Field, Ryan Hamilton watched as a blind man tried to hail a cab after a Saturday afternoon Cubs game. The area was crowded with thousands of people and the man was having no luck stopping a taxi.…

You Never Know when Fate Will Step In

Three years ago, Amanda Levens was the associate head coach of the Arizona State University women’s basketball team. According to an article by Chris Murray which appeared in the Reno Gazette-Journal, Coach Levens was driving between her home and the ASU campus when a voice on the radio said, “There are more than 17,000 kids…