​I received the following email from a close relative: “Carol T and I are at our log home on the North Shore of Lake Superior. A couple of weeks ago, we went back to White Bear Lake (220 miles one-way) for a funeral. I had not received my April bank statement from U.S. Bank, so on the way to the funeral I stopped at the bank to get a copy of the missing bank statement. I said I had my May statement and asked for the one from April.  She gave it to me and wished me a good day. I told her I was on my way to the funeral of one of the members of my church choir. She expressed her sympathy to me.  Since we were driving back up North right after the funeral, I decided to check the statement to make sure I had the right month. I had May’s statement instead of April’s. So, after the service, rather than waiting in line for lunch, I went back to the bank. The lady apologized profusely and made a copy of the correct statement. About a week later, I received a sympathy card from the branch of U.S. Bank I had visited. It was signed by all the employees of the branch, each expressing their sympathy for my loss. I was overwhelmed with love from them. They each took time to sign a card for a total stranger to express their sympathy. The moral of the story: Pass on a positive action and lift someone’s spirit during a hard time. I guarantee it will make their day because this card certainly made mine!”