Angels Often Come in the Form of Total Strangers

A friend from Michigan shared this story with me and I want to pass it on to you. “There are extra nice strangers in this world. I hit a deer this morning and the front-end damage to my car included a destroyed radiator. While waiting for the deputy to arrive to take the report, a…

Birthday Cake

Opportunities Abound to Make Other People’s Days

Not long ago, I and several members of my family were having dinner at a barbeque restaurant. After we placed our order, I noticed a mother and her young daughter having dinner together in a booth not far from us. At first, I didn’t think much of it, but then a birthday cake with lighted…

Angels – They’re All Around Us

Angels are those awesome people who routinely perform acts of kindness as they go about the business of living out their daily lives. They are wonderful to be around and if you start looking for them, you’ll find they’re everywhere. On a recent Monday evening, I was very tired and my wife was working. So,…

Good Relationships Keep Us Happier and Healthier

An article written by Melanie Curtin which appeared in Inc.com, reported on a 75-year-long study conducted by Harvard University that tracked the physical and emotional well-being of 724 men. According to Robert Waldinger, the current director of the study, “The clearest message that we get from this 75-year study is this: Good relationships keep us…

Trader Joe's

Another Reason Why I Love Trader Joe’s

Trader Joe’s has earned the distinction of being “America’s Favorite Grocery Store” three out of the last four years and for good reason. This past November, my wife asked me to go to Trader Joe’s with a grocery list containing nine new holiday novelty items that were featured in its monthly publication—The Fearless Flyer. Since…

Patience Makes A Tough Sell Easy

When it comes to a tough sell, patience really is a virtue.  Shortly after I returned from Vietnam, I joined an Army Reserve unit to help pay for my doctoral studies.  I was then given command of the unit, which meant that I was responsible for everything regarding that unit, including recruiting. The unit I…

Ross Reck

Caring Pays Off Big Time!

Not only is caring an important self-interest for many people, there is also an incredible payoff associated with it. During my last year as a professor at Arizona State University, the faculty development office undertook a project to assist faculty members to become better teachers.  The project involved identifying the seventy-five best teachers on the…

Talk To Others About What They Want First

Several years ago, I did some consulting work for the sales organization of a large pharmaceutical company.  These sales people were very concerned with the fact that one of their new products wasn’t selling very well.  The product was a timed-release patch for managing pain that was used by chemotherapy patients.  This product was an…