Southwest Airline

Some Airline Employees Really do Care

I was reading the Southwest Airlines in-flight magazine during a recent flight from Chicago to Phoenix when a “praising letter” from a Southwest passenger caught my attention. The letter, from Delores Sutton who was traveling in a wheel chair, said such good things about Southwest Airlines that I wanted to share it with you. It…

Good Day Coffee Mug

Advice for Enjoying Life from a Bartender

Living The Dream On a recent Monday evening, my wife was working late and I was too tired to cook. So, I went to a broiler and tap near my home for my favorite sliders. Since I was alone, I sat at the bar and placed my order with the bartender whose name was Rachel.…

An Example of Perseverance Paying Off

By slgckgc on Flickr (Original version)UCinternational (Crop) [CC BY 2.0], via Wikimedia Commons A few nights ago, Toledo Mud Hen’s player Mike Hessman set a minor league baseball record by hitting his 434th minor league homerun—a grand slam. The record had stood for 80 years! This is his 20th year of professional baseball and nearly…

Good Behavior

​An article by Christopher Elliott titled, “Good behavior is your most valuable travel asset,” appeared in a recent issue of USA Today. The gist of the article was that polite travelers who demonstrate kind behavior to travel employees are treated better while those who demonstrate rude behavior are treated worse and, in some cases, much…

Blueberries

People Remember Acts of Kindness

I grew up in southwestern Michigan where a lot of farms grow blueberries. My cousin Chris grew up there too and then moved to central Illinois where no farms grow blueberries. Every year during blueberry season Chris would go back to Michigan to visit her parents and she would bring blueberries back to central Illinois…

McDonalds

An Amazing Example of Paying It Forward

​It all began at the McDonald’s Drive-Thru in Scottsburg, Indiana around 8:30 PM this past Father’s Day. An unknown woman pulled up to pay for her approximately $6.00 food order. When she looked back, she saw a dad with four kids and told the McDonald’s employee that she would pay for his $36.00 order as…